Parts Advisor

Parts Advisor – Weston Super Mare Full Time

Our client is looking for an experienced Parts Advisor to join their team in Weston Super Mare. You will be an integral part of the team supporting the Aftersales Manager by using your knowledge of vehicle parts to serve both customers and the retail network. You shall be working closely with the service department to deliver excellent customer service.

Our client will offer you an excellent opportunity to develop your skills and will provide you with training and an excellent career pathway.

The Parts Advisor will be accountable for supporting and assisting colleagues and customers with parts identification, searching and sourcing parts from outside of the retailer when required.

You will be able to demonstrate the following skills and experience:

  • Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone
  • Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner
  • Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of the team objectives
  • Excellent organisational skills in a customer service environment.

Ideally you will demonstrate the following:

  • Prior knowledge of the automotive industry.
  • Min 2 years of parts experience within a similar role
  • Enthusiasm, drive and motivation to achieve results

You will be working to ensure every point of customer contact is a success. You will ensure that standards are maintained and that the customer is attended to within agreed timescales, telephone enquiries answered within agreed rings and customer satisfaction is met. The company offers £23k basic salary plus generous bonus (£6k per annum) – therefore the overall salary package is £29k OTE.

Tagged as: Parts Advisor, Weston Super Mare

Job Overview

  • Date Posted: Posted 2 weeks ago
  • Expiration date: September 30, 2017
  • Closes:Sep 30, 2017
  • Location: Weston Super Mare
  • Job Title: Parts Advisor – Weston Super Mare
  • Salary: £29k OTE -
  • Sep 30, 2017
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