Vehicle Handover Advisor

Vehicle Handover Advisor | Used Car Dealer | Bristol Full Time

Our client, a dynamic, friendly and rapidly developing used car dealer with over 1500 cars in stock, is currently looking for a customer service driven Vehicle Handover Advisor.

Vehicle Handover Advisor – What we are looking for

Due to continued expansion and our ongoing success, our client is looking for assertive, calm and enthusiastic people to join their Handover team. This team is responsible for administering the vehicle collections process ready for a professional and smooth customer handover.

Vehicle Handover Advisor – What you will be doing

  • Working within a driven and fun team, to a work schedule
  • Checking ‘boxes’ for handover e.g. checking all documentation is present and correct including V5, MOT, Servicing, Order form etc.
  • Identifying any issues with the ‘box’ and ensuring they are rectified
  • Setting up documents and data checking
  • Ensuring the ‘box’ is ready for handover to the customer at their allotted handover time
  • Meeting customers to perform the handover
  • Upselling of products on collection e.g. service plans, warranties, GAP
  • Efficiently dealing with any customer issues
  • Dealing with part-exchanges e.g. moving cars, taking photos etc.
  • Working towards targets
  • Using various computer systems and databases

What we need from you

  • A good standard of education
  • A full UK driving licence
  • Confident computer user, including use of systems & databases
  • Assertiveness
  • Confidence
  • Approachability
  • A good eye for detail
  • A hands-on approach
  • Excellent communication skills
  • Excellent customer care skills
  • Excellent organisation skills
  • Enthusiasm and flexibility
  • Ability to manage your own time, resources and workload effectively
  • Previous experience in the Automotive industry would be advantageous, but not required

What our client can offer

In return for your drive, passion and commitment we reward you with:

  • Competitive salary (£17k basic – £21k OTE)
  • Competitive annual leave entitlement, increasing with service
  • Contribution based pension scheme
  • Service linked company sick pay
  • Health & Wellbeing support through their partnership with ‘Ben’
  • Shopping discount scheme, & discounts on car purchases and servicing
  • Childcare voucher scheme
  • Development and progression opportunities
  • Recruitment & Retention bonus
  • Free parking

vehicle handover advisor

Tagged as: Bristol, sales, South West, Used Cars, Vehicle Handover Advisor

Job Overview

  • Date Posted: Posted 2 weeks ago
  • Expiration date: December 31, 2017
  • Closes:Dec 31, 2017
  • Location: Bristol
  • Job Title: Vehicle Handover Advisor | Used Car Dealer | Bristol
  • Salary: £21k OTE -
  • Dec 31, 2017
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